You guys are doing great. Running your virus checkers once in a while and keeping your computers clean.
Once in a while something happens and your computer needs to be reset. There are viruses out there that really dig into your registry and other deeper parts of your computer.
When that happens, your best bet is to use system restore.
Your system automatically creates restore points when you do a software update but you can also make your own which you should do after you do a big software installation (like WoW) so you dont have to do it again if you get a virus.
I want you to create a restore point.
Go to control panel > System and Security > System > System Protection
That opens a new box.
Follow the instructions there to Create a restore point.
Take a screen shot once you've done it.
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